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Online based resources require unique login details to access the online content which is a summary of the Learner Guide and downloadable Learner Guide and Learner Workbook.

First Choice Training identifies one distinct target group for this unit of competency.

You must have a good understanding of the English language as unit material is only available in English.

You must be able to read, write and interpret documents as you may be required to complete assessment tasks such as short/long answer questions and write more complex documents such as essays.

You are required to have intermediate computer skills and be able to communicate using email and attachments, and create documents, spreadsheets or presentations.

You must have the ability to research using the internet.

Each unit comprises of assessment tasks such as written questions, case studies and practical assessments which must be completed in full before being submitted for marking.

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